Shareholder information
Warning to shareholders – boiler room scams
Over the last year, many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders, offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. These operations are commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive, and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.
It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. If you receive any unsolicited investment advice:
- make sure you get the correct name of the person and organisation;
- check that they are properly authorised by the FSA before getting involved by visiting www.fsa.gov.uk/register
- report the matter to the FSA either by calling 0845 606 1234 or visiting www.moneymadeclear.fsa.gov.uk
- if the calls persist, hang up.
General Counsel and Company Secretary
Martin Parker
Registered office
Northumbrian Water Group plc
Northumbria House
Abbey Road
Pity Me
Durham, DH1 5FJ
Tel: 0870 608 4820
Financial calendar
| 2009 | |
| 30 July | AGM |
| 30 July | Interim Management Statement |
| 12 August | Ex-dividend date |
| 14 August | Record date |
| 11 September | Final dividend payment |
| 23 November | Half-yearly announcement |
| 16 December | Ex-dividend date |
| 18 December | Record date |
| 2010 | |
| 29 January | Interim dividend payment |
Group websites
Northumbrian Water main switchboard
Tel: 0870 608 4820
Northumbrian Water customer queries
Customer services: 0845 717 1100
Customer accounts: 0845 733 5566
Essex & Suffolk Water customer queries
Customer services: 0845 782 0999
Customer accounts: 0845 782 0111












