Shareholder information

Warning to shareholders – boiler room scams

Over the last year, many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders, offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. These operations are commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive, and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.

It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. If you receive any unsolicited investment advice:

  • make sure you get the correct name of the person and organisation;
  • check that they are properly authorised by the FSA before getting involved by visiting www.fsa.gov.uk/register
  • report the matter to the FSA either by calling 0845 606 1234 or visiting www.moneymadeclear.fsa.gov.uk
  • if the calls persist, hang up.

General Counsel and Company Secretary

Martin Parker

Registered office

Northumbrian Water Group plc

Northumbria House

Abbey Road

Pity Me

Durham, DH1 5FJ

Tel: 0870 608 4820

Financial calendar

2009  
30 July AGM
30 July Interim Management Statement
12 August Ex-dividend date
14 August Record date
11 September Final dividend payment
23 November Half-yearly announcement
16 December Ex-dividend date
18 December Record date
2010  
29 January Interim dividend payment

Group websites

www.nwg.co.uk

www.nwl.co.uk

www.eswater.co.uk

www.aes-services.co.uk

www.agrer.com

Northumbrian Water main switchboard

Tel: 0870 608 4820

Northumbrian Water customer queries

Customer services: 0845 717 1100

Customer accounts: 0845 733 5566

Essex & Suffolk Water customer queries

Customer services: 0845 782 0999

Customer accounts: 0845 782 0111